1What is included with my generator?
All our generators have a Two Year No Quibble Warranty as standard. We also send an installation kit which includes all the fittings and ancillaries you will need to get up and running.
2Can I install the generator myself?
We designed everything to be plug and play, however, we find most customers take advantage of our installation and commissioning service. One of our team will call you to run through your system’s site requirements and once these have all been confirmed, we’ll arrange a time to install and commission the system for you. This visit can also incorporate any IQ/OQ verification which you need.
3What about servicing?
Whilst the generators have minimal maintenance requirements, we do recommend an annual service. We have a range of service plan options and can tailor the cover to suit. We can also carry out purity checks as part of the service to satisfy your audit requirements.